This Privacy Notice explains what to expect when Nurture Families collects and uses your personal information. Please read it carefully.
The Data Protection Act 2018 gives you the right:
- To request, and securely obtain, copies of the personal information Nurture Families holds about you.
- You can make this request to any member of staff by telephone, by email or by post.
If you’d like to learn more about our Privacy Notice or would like to get further clarification, please contact us: Address: Data Protection Officer, (Head Office) Nurture Families, Nurture Outdoor Kindergarten, Top Barn Business Centre, Worcester Road, Holt Heath, Worcestershire. Phone Number: 01905 748428. Email:
OUR PROMISE
Nurture Families is committed to respecting your privacy and ensuring the personal information you have entrusted to us is processed in accordance with General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018.
WHY WE COLLECT YOUR PERSONAL INFORMATION
We collect personal information:
- To provide you with services in response to your needs.
- To help us plan and manage our services, to determine the way in which they are delivered.
- To keep you informed about our work. Please see more details in Marketing Permissions.
HOW WE COLLECT PERSONAL INFORMATION
We collect personal information directly from you, or if you have been referred to our services by another agency and they have a lawful basis for which they can process your personal information. We also collect personal information when you visit our website, fundraise for us, sign up to volunteer with Nurture Families, or apply for a job.
In addition, we may use the Royal Mail’s postcode finder to check the accuracy of the address we hold, and we may collect information made available publicly by the Charity Commission, Companies House or information that has been published in newspapers and articles. Please read more about how we use this information in the Fundraising section.
THE PERSONAL INFORMATION WE COLLECT
Personal identifiers such as your title, name, date of birth
Contact details including postal address, post code, email and telephone number
Any other personal identifiers and special categories of personal information will be collected as required specifically by the services you need access to.
SPECIAL CATEGORIES (SENSITIVE) PERSONAL DATA
Data Protection law recognises some information as special categories of personal data. This includes but is not limited to, information which reveals your religious beliefs, health issues, race or ethnic origin.
Nurture Families will always treat any special categories of personal data we process with the greatest care and process the information in accordance with Data Protection law.
MARKETING PERMISSIONS
We love sharing news about how your support is changing the lives of the women, children and families in Worcestershire and Herefordshire. This includes sending you information about our work, news, appeals, campaigns, events and information on volunteering.
Email Marketing: we will ask for your permission to contact you by email for marketing purposes.
Nurture Families is committed to respecting your choice to receive marketing communication. You can update your permission and contact preferences at any time, with details of how to unsubscribe from our mailings listed on all our communications, or by contacting us using the details listed above. This won’t affect you access to any of our services.
FUNDRAISING
Nurture Families delivers a range of services to families with children, before birth and throughout their early years, by supporting parent-child relationships and advancing quality early education and care to help improve life outcomes for children.
Fundraising enables us to reach more families, to provide a better service to those we already work with and to provide the services and support that our local communities need. We rely on the support of individuals, organisations and businesses who fundraise and donate to Nurture Families to help us continue our work and achieve our mission.
To help us plan and deliver our fundraising activity, we may review information made available publicly by the Charity Commission, Companies House, open data sources such as 360 Giving, social media and information that has been published in newspapers and articles.
WEBSITE
Our website may contain links to third party websites. This policy applies to our website only, so if you follow a link to a third-party website, please make sure you read the privacy policy on that website.
Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites to collect basic information. Information collected by cookies and web beacons is not personally identifiable.
We do use necessary cookies to help make the website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
We also use marketing cookies that enable you to share content from our website to your own networks via AddThis. Find out more about these cookies and how they are used on the AddThis privacy site.
We also use document repository services such as DocSend to distribute our strategy documents to potential funders, supporters and other stakeholders who wish to view our strategic plan. This service collects the email address of those downloading the document. This information helps us better understand our audience and improve the services we offer
We also use third party add-ons to our site such as: Google Analytics - Google Analytics uses cookies to help us analyse how our visitors use the site. The cookies collect information in an anonymous form, including things such as the number of visitors to the site, where visitors have come to the site from, and the pages they visited. This information helps us better understand our audience and improve the services we offer. You can find out more about how these cookies are used on the Google privacy site
WHO WE SHARE YOUR INFORMATION WITH
Nurture Families provides a range of community-based activities and services. We provide a package of services designed to meet families’ needs, and are supported by a range of funding streams, which includes donations from individuals, businesses, grants and contracts from charitable organisations and public sector bodies. This funding enables us to offer a holistic package of services to meet women, children and families’.
We will only share personal information which is either consented to, or necessary by law. We are committed to ensure that all of services and partners have adequate levels of data protection safeguards when processing your personal information.
We monitor information security compliance and have written contracts which obligate our partners or third-party providers to process your personal information only on our instructions and in accordance with applicable data protection and privacy laws.
SOCIAL MEDIA
All Nurture Families’ social media accounts fulfil applicable data protection and privacy laws.
HOW LONG WE KEEP YOUR DATA
Nurture Families will only keep your personal information for as long as it is required and in accordance with statutory requirements
The Data Protection Act 2018 gives you the right:
- To request, and securely obtain, copies of the personal information Nurture Families holds about you.
- You can make this request to any member of staff by telephone, by email or by post.
- To correct or update your personal information processed by Nurture Families.
- To request Nurture Families to stop using your personal information for marketing purpose or for any other propose where there is no legal requirement for continued processing or necessary by law. We are committed to ensure that all services and partners have adequate levels of data protection safeguards when processing your personal information.
REPORTING CONCERNS OR COMPLIMENTS
Please contact us if you wish to raise a concern about Nurture Families’ handling of your personal information or compliment what you think we have done well.
You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data and in accordance with statutory requirements.
CHANGES TO THIS PRIVACY NOTICE
Nurture Families will review this privacy notice regularly and may update it at any time for example, in the event of changes in law or how we operate. Please do check our website from time to time. If there are any significant changes in the way we process your personal information, we will provide a prominent notice on our website or send you a notification.